What This FAQ Covers and How to Use It
We've organized this FAQ around the questions that actually come up — not a generic list of policy headers. Each answer tells you the real step, the real channel, or the real reason something works the way it does. If you're asking about a PayPal deposit that hasn't posted yet, there's an answer for that. If you're wondering why identity verification is
required before your first withdrawal, we walk through that too. Access to arlotto depends on state law and is available only where local law permits, so a few answers touch on eligibility as well. For anything not covered here, live chat and email support are available directly from your account dashboard. We keep this page updated whenever a process changes, so the
answers you're reading reflect how things actually work right now — not how they worked a year ago.
- PayPal
- Venmo
- Play+
- Live Chat Support